
Emotional Intelligence ∙
An offended friend is harder to win back than a fortified city. Arguments separate friends like a gate locked with bars. – Proverbs 18:19
James 1:16-20
16 So don’t be misled, my dear brothers and sisters.
17 Whatever is good and perfect comes down to us from God our Father, who created all the lights in the heavens. He never changes or casts a shifting shadow.
19 Understand this, my dear brothers and sisters: You must all be quick to listen, slow to speak, and slow to get angry.
20 Human anger does not produce the righteousness God desires.
Understanding Emotional Intelligence
Emotional Intelligence (EI), also known as Emotional Quotient (EQ), refers to the ability to perceive, interpret, manage, and effectively utilize emotions. It enables individuals to connect, communicate, and interact constructively with others. EI plays a vital role in understanding and responding to the emotions of others, making it a key to building meaningful and harmonious relationships (verywellmind.com).
The Importance of Emotional Intelligence
At its core, Emotional Intelligence enables us to navigate social interactions with insight and empathy. It helps us grasp non-verbal cues, decipher unspoken feelings, and respond with wisdom rather than impulse. Having a high level of emotional intelligence (EI) leads to stronger relationships, a deeper understanding, and more effective conflict resolution.
Key indicators of Emotional Intelligence include:
• Recognizing and articulating emotions in oneself and others.
• The ability to forgive and learn from mistakes.
• Welcoming and adapting to positive change.
• A natural curiosity about people and their experiences.
• Empathy and genuine concern for others’ well-being.
• Sensitivity to feelings, using words that heal rather than harm.
• Taking responsibility for one’s errors.
• Managing emotions skillfully, even in tense or challenging situations. (verywellmind.com)
The Consequences of Low Emotional Intelligence
When we lack EI, our ability to connect and communicate suffers. Thoughtless words and dismissive phrases can damage trust, strain relationships, and even cause lasting pain. Common expressions that highlight a lack of Emotional Intelligence include statements like:
• “You’re being too sensitive.”
• “Calm down.”
• “I didn’t mean it like that.”
• “You always…” or “You never…”
• “It’s not a big deal.”
• “I’ve had it worse.”
• “I’m not trying to be rude, but…”
• “I’m only joking.”
• “I don’t care.”
Such phrases undermine others’ emotions and close the door to meaningful conversation. Instead, a soft, thoughtful approach can diffuse tension and open pathways for understanding.
The Power of Gentle Words
The Bible highlights the power of our words in Proverbs 15:1, which states, “A gentle answer turns away anger, but harsh words stir up anger.”
Gentle here is derived from the Hebrew word rakh, meaning “kind,” “tender,” and “conciliatory.” A gentle reply “soothes emotions,” “calms tempers,” and “prevents conflict.” It conveys the notion of being “soft in relation to speech,” “gentle,” “kind.” It has been rendered as “A kind answer soothes angry feelings” (CEV) or “A friendly reply calms anger” (SPCL).
To calm someone’s anger, speak to them with gentle words.
Conversely, harsh or painful words are described by the Hebrew term etsev, which means “to spark anger,” “cause pain,” and “escalate disputes.” It refers to “a word or utterance spoken sharply or heatedly” that “stirs up or excites angry emotions” (UBS).
By choosing gentleness, we not only avoid unnecessary conflict but also foster reconciliation and understanding.
Abigail as a Model of Emotional Intelligence
A beautiful example of Emotional Intelligence in action is found in 1 Samuel 25. Abigail, a wise and discerning woman, demonstrated exceptional EI in dealing with an intense conflict.
Her husband, Nabal, had insulted David after he and his men had protected Nabal’s flocks. He refused to remunerate David and his men. David was a mighty warrior with an explosive temper. Enraged by Nabal’s disrespect, David set out to destroy him and all he owned.
Acting quickly and wisely, Abigail intervened. She humbled herself, brought gifts, acknowledged David’s grievances, and pleaded for mercy while taking responsibility for Nabal’s offense.
1 Samuel 25:27-28 recounts her words to David: “Here is a gift that I, your servant, have brought to you and your young men. Please forgive my offense, for the Lord will surely reward you with a lasting dynasty, for you are fighting the Lord’s battles and have not done wrong throughout your entire life.”
Her insightful and thoughtful response softened David’s anger and averted a disaster. Abigail’s actions embody how understanding, wisdom, and empathy can resolve even the fiercest conflicts.
Cultivating Emotional Intelligence
Developing Emotional Intelligence requires self-awareness, a commitment to grow, and daily practice. When we approach others with empathy and kindness, our relationships thrive. Words have the power to heal or hurt; when we choose gentleness and wisdom, we reflect value and goodwill, creating peace where there could have been discord.
REFLECT & PRAY
“The closer a person is to us, the more an offense hurts and the harder it is to reconcile that person. An English maxim says, ‘Friendship once injured is forever lost’” (Butler).
Father, I long to cultivate Emotional Intelligence, enhancing my ability to empathize and bond with others. Please guide me in becoming more compassionate and approachable, softening any harshness within me and replacing it with kindness and understanding.
INSIGHT
The Challenge of Mending Broken Relationships
Proverbs 18:19 warns us of the difficulty of reconciliation when a relationship is damaged. “An offended brother is harder to win back than a fortified city. Arguments separate friends like a gate locked with bars.” This verse highlights how deeply conflict can divide even the closest of relationships. Some translations emphasize this further, stating, “An offended brother is more inaccessible than a fortified city,” or “A brother we have injured closes his doors to us.”
Dave Bland explains that the message is clear: It is more challenging to repair a relationship with an offended friend than to conquer a fortified city. This truth reminds us to tread carefully with our words and actions, avoiding unnecessary offenses and pursuing peace and reconciliation when conflict arises.
Conflict Should Not Be Ignored
Proverbs 17:14 teaches, “The beginning of strife is like breaching a dam, so abandon the quarrel before it breaks out.” Once an argument begins, it can quickly spiral out of control, causing irreversible harm. Instead, we should strive to prevent conflict before it arises and resolve tensions promptly to maintain harmony.
Romans 12:18 encourages us to live in peace with others whenever possible, saying, “If it is possible on your part, live at peace with everyone.” Avoiding quarrels and practicing forgiveness are vital steps in building and maintaining meaningful relationships.
Practical Steps to Avoid Conflict
Here are some ways to handle disagreements constructively and work toward peace and understanding:
• Choose your battles wisely. Not every disagreement is worth pursuing. Reflect on whether this issue truly matters in the bigger picture.
• Listen before you speak. Miscommunication is a significant contributor to conflict. Be quick to listen and slow to speak.
• Use “I” statements. Express your feelings by focusing on your perspective, such as “I feel hurt when. . .” rather than accusatory phrases like “You hurt me when. . .” This approach minimizes defensiveness.
• Explore common ground. Look for mutual solutions that respect both sides’ needs and perspectives.
• Seek outside help if needed. If you’ve reached a standstill, involve a neutral third party to mediate the situation.
• Take time to reflect and pray. Self-care, reflection, and prayer can help you respond with understanding and patience rather than anger.
The Call to Forgive and Be Tenderhearted
Ephesians 4:32 reminds us to “Be kind and tender-hearted to one another, forgiving each other just as in Christ God forgave you.” Forgiveness lies at the heart of resolving conflicts. Just as we are freely forgiven, we are called to extend the same grace to others.
James 1:19-20 reinforces the importance of controlling anger in conflict resolution. “My dearest brothers and sisters, take this to heart: Be quick to listen, but slow to speak. And be slow to become angry, for human anger is never a legitimate tool to promote God’s righteous purpose”(TPT). Responding in anger only escalates problems, while a calm and thoughtful approach creates room for redemption and healing.
A Heart of Peace
When we pursue peace with wisdom and humility, we honor God and strengthen our relationships. Conflict is unavoidable in life, but how we handle it determines whether it fosters growth or causes unnecessary damage. By forgiving freely, speaking gently, and seeking common ground, we can repair broken friendships and nurture bonds of fellowship that reflect God’s love and grace.
James 1:20 Human anger does not produce the righteousness God desires.
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© Dr. H 2023